How to Reset Sensi thermostat

  1. Slightly pull on both sides of the thermostat to remove the face plate from the wall.
  2. Remove the two AA batteries and wait until the display screen goes blank.
  3. Reinsert the batteries and place the face plate back on the wall.
  4. After one minute, the thermostat should reset.

How do I reset my Emerson Sensi?

Remove the two AA batteries and wait until the display screen goes blank. Reinsert the batteries and place the face plate back on the wall. You should hear the face plate snap in place on the sub-base connected to the wall. After one minute, the thermostat should reset.

How do I troubleshoot my Sensi thermostat?

  1. Troubleshooting.
  2. Make sure your HVAC equipment power switch is turned on.
  3. Make sure the furnace door or air handler panel is in proper position.
  4. Reset your breaker.
  5. Check voltage.
  6. Sensi Smart Thermostat.
  7. Sensi Touch Smart Thermostat.
  8. Confirm that you labeled and installed your wires properly.

Can I use a Sensi thermostat without Wi-Fi?

Yes, Sensi thermostats are designed to control your heating and cooling even if you lose Wi-Fi connection. If you are running a schedule when you lose internet access, Sensi will continue to run the current schedule.

How do I bypass my Sensi thermostat?

Please reset your thermostat to bypass this issue. This can be done one of two ways: Press the Temp Up / Temp Down / Fan buttons simultaneously and hold for 5 seconds (or until thermostat goes blank) Remove Sensi from wall and remove the batteries until screen goes blank.

How do I reset my Sensi WIFI password?

In the Sensi app, press the “Forgot password” link at the sign in screen. Enter the email address associated with your Sensi account. A temporary password will be sent to the email specified. Use the temporary password to sign in, and change your password afterward.

How do I manually unlock my Sensi thermostat?

This can be done one of two ways: Press the Temp Up / Temp Down / Fan buttons simultaneously and hold for 5 seconds (or until thermostat goes blank) Remove Sensi from wall and remove the batteries until screen goes blank.

Why is my furnace not responding to my thermostat?

Loose connections, frayed wires, and aged wires all can cause your thermostat to eventually lose its connection to your A/C and heating system. Inspect your wiring thoroughly, making sure the connections are tight, and replace any wires as deemed necessary by you or an HVAC professional.

Why is my Sensi thermostat offline?

Sensi Thermostat Wi-Fi Connectivity Issues. If you are not able to connect or receive a “Thermostat is offline” error message while opening your Sensi app, your Sensi thermostat either could not establish or has lost the connection to your Wi-Fi network or to the Sensi cloud servers.

How to Reset my Sensi WiFi thermostat on Android?

To reconnect using an Android device, follow these steps: 1 Open the Sensi app. 2 Tap the + sign. 3 Choose your model and the option, “Yes, it is on the wall.”. 4 On the thermostat, tap Menu. 5 Tap Wi-Fi. 6 Tap “Set up a new network” or tap the Wi-Fi icon. 7 In the app, you should see the Sensi network (Sensi-XXXXXX). 8 Tap “Next.”.

How do I connect my Sensi thermostat to the wall?

Open the Sensi app on your iOS device. Tap the + sign. Choose the option, “Yes, it is on the wall.” Make sure you’ve already pressed “Menu” and then “Connect” on the thermostat. The Wi-Fi icon should be flashing.

How do I reconnect my thermostat to my WiFi?

To reconnect your thermostat to Wi-Fi, make sure your router is powered on and broadcasting. Restart your router by pressing the ON/OFF button or by unplugging the device then plugging back in after approximately five seconds. If the problem persists, you may need to reset the thermostat’s Wi-Fi connection or reset your home Wi-Fi.

What should I do if my Sensi thermostat fell offline?

If you have been trying to reconnect your thermostat using the Sensi app or your thermostat fell offline with no changes to your router, you should check the Sensi thermostat Wi-Fi status icon (or the Wi-Fi status message on your Sensi Touch). To begin, click on link that matches your Wi-Fi status icon for more information.