Replacement Service and Accident Protection DJI Care Refresh (1-year plan) includes up to 2 replacements in 1 year. DJI Care Refresh (2-year plan) includes up to 3 replacements in 2 years and extends the original warranty up to 2 years from the date of purchase.
Does DJI warranty cover crashes?
Comprehensive Coverage DJI Care Refresh covers you against user error, signal interference, collisions, water damage, and drop damage.
Does DJI warranty?
Under this Limited Warranty, DJI warrants that each DJI product that you purchase will be free from material and workmanship defects under normal use in accordance with DJI’s published product materials during the warranty period.
Will DJI replace my drone?
Unless the logs show a hardware error, DJI won’t replace the drone.
Can I buy DJI care after crash?
Sorry for the crash accident, I’m afraid not, the DJI Care Refresh can only be purchased before the drone is activated or within 48 hours after activation, If it has been over 48 hours, we will need the video from customer to verify the drone is still in perfect condition, for your case, the video cannot be taken.
Can I buy DJI care refresh after purchase?
You have to purchase the DJI Care Refresh within 48 hours of purchasing your drone. Keep in mind that Best Buy also offers geek squad protection as well. Sorry, there was a problem. Yes, when you activate the device you have 48 hours to purchase Care Refresh.
How much does DJI charge for repair?
DJI charges $65 per hour of repair service. Most models can be repaired in 2 hours, with higher-end models (such as the Inspire series) requiring up to 3 hours of work.
Can you lose a DJI drone?
According to a GPS tracking company called Trackimo, 30% of owners lose their drones completely and never retrieve them. Sometimes, you may find it if you lose your drone; other times, tracking it down can be hectic. Losing your DJI drone might happen for several reasons.
